Technical Support Services Agreement

This agreement contains the terms and conditions applicable to your purchase at Safe Video Communication AS. („SVC“), which are available to you („customer“) for orders from SVC Technical Support Agreements. By accepting the delivery of the SVC services and support described on the invoice or confirmation of the order, the Customer agrees to be bound by these Terms and Conditions and accepts these Terms. If you do not wish to be bound by this agreement, you must notify SVC immediately and return your purchase in accordance with SVC`s return policy below. CES TERMES AND CONDITIONS APPLY (i) UNLESS THE CUSTOMER HAS SIGNED A SEPARATE PURCHASE AGREEMENT WITH SVC, IN WHICH CASE THE SEPARATE AGREEMENT SHALL GOVERN; OR II) UNLESS OTHER SVC STANDARD TERMS APPLY TO THE TRANSACTION. These terms and conditions may be amended at any time without written notice, at SVC`s sole discretion. SVC may, at any time, at SVC`s sole discretion, amend this directive without prior written notice. A return-to-update policy can be accessed on the SVC website. The customer can revoke this contract within 30 days of receiving it. Any refund is determined by SVC based on the time and/or number of assistance incidents at SVC`s discretion. The customer must contact SVC customer service for the referral and cannot terminate the contract after 30 days after receipt, unless this is provided for by an applicable provincial or federal law that cannot be changed by convention.

These terms and conditions must NOT be amended, supplemented or amended by the use of other documents, unless otherwise stated. Any attempt to amend, complete or modify this document or to place an order for products or services and assistance subject to additional or modified conditions is null and void, unless a written agreement signed by the Client and SVC has otherwise agreed. The parties will attempt to obtain claims or litigation or controversies (whether by contract, to resolve the dispute against SVC, its agents, its successors, the beneficiaries of the assignment or the associated undertakings (together for the purposes of this paragraph, „SVC“) resulting from or in connection with this agreement, the advertising of SVC or a „dispute“) resulting from personal negotiations with persons fully authorized to settle the dispute or by mediation. If the parties are unable to resolve the dispute by negotiation or mediation within a reasonable time after written notification of a dispute to the other, the dispute is settled through binding arbitration, in accordance with the CPR rules of procedure applicable to unsettled arbitration procedures. Arbitration is made before three (3) independent and impartial arbitrators. SVC appoints one (1) referee and the other party or party one (1) referee.